F.A.Q.
Hasamia: the convenient, simple, and transparent way to sell your home.
Hasamia combines the full service of a traditional real estate agency with the efficiency of a 24/7 online platform.
Here’s why sellers choose us:
✅Save on costs: Hasamia offers fixed, transparent fees. Traditional agencies charge a percentage of the sale price—often costing you much more.
✅More flexibility: Manage your property sale from home with online valuations, virtual tours, and digital
paperwork.
✅ Greater visibility for your property: Hasamia uses advanced marketing strategies to reach potential buyers, both in Italy and abroad.
✅ Real-time monitoring: with our Hasamialab platform, you have 24/7 access to all the details of your sale.
✅ Personalized support: a dedicated agent guides you through every step—without the need to visit a physical office.
A Hasamia Service Package: Your All-in-One Solution for Real Estate Transactions.
A Hasamia service package is an integrated offer that covers every stage of the property transaction, designed to make the process simple, transparent, and efficient.
When you choose a package, you get:
✅ Property valuation: a free, professional appraisal carried out by our agents, who carefully consider the unique features of your property.
✅ Digital promotion: your property is advertised on multiple national and international portals, leveraging advanced marketing tools to reach the right buyers.
✅ Dedicated support: an experienced agent guides you step by step, from negotiation through to handling all the paperwork.
✅ Online management: with your private Hasamialab account, you can monitor the entire process in real time—anytime, anywhere.
In short, Hasamia’s service package is a complete solution with clear, fixed costs—created to simplify and make the sale or purchase of your property more convenient.
Hasamia offers two types of packages: National and International. Visit our
Pricing and Fees page
for full details on costs, included services, and delivery methods.
Hasamia also provides some optional extra services:
✅ Elite International Visibility Package: Positions your property on the first pages of search engines of major international portals, increasing its visibility and chances of finding buyers. Recommended for properties valued up to €1 million located in tourist destinations, areas of international interest, or historic cities. Available only as an upgrade to the International package.
✅ Luxury International Visibility Package: Reserved for properties valued over €1 million in tourist destinations, areas of international interest, or historic cities. Luxury provides the showcase your property deserves, using a dedicated network of exclusive real estate portals specializing in luxury properties to reach high-end buyers. Available only as an upgrade to the International package.
Visit our Pricing and Fees page for full details.
If you prefer not to pay upfront and only after the sale is completed, you can request the Traditional Service, with
commissions starting from 1.5%.
Yes, we always keep your data safe, protected, and confidential. We will never share your information with potential buyers, marketing operators, or other entities without your prior consent.
Absolutely not. We pride ourselves on being fully transparent. Check our page listing our services and fees for a complete breakdown of what is included in the fixed price.
Please note: cancellation penalties may apply in the following cases: if a client, after purchasing a package and receiving the corresponding services, decides to cancel the contract before its natural expiration, or if the client fails to comply with the terms and conditions of the agreement signed with Hasamia.
Our office is open Monday to Friday from 9:00 AM to 6:00 PM. Outside these hours, you can contact your dedicated agent for assistance, or send us a message requesting a call back. We will respond within 24 business hours.
Absolutely! We give you the option to list your property independently on major national and international portals—simply choose the dedicated package. If you prefer one of our agents to handle your property from start to finish, you can select the Traditional package.
We’d love to hear from you! You can reach us by phone at
+39 3292531167
, send us a message through the contact form on our “Contact” page, or email us at
info@hasamia.it
.
Selling a home
After receiving the valuation from your dedicated agent and reviewing it, all that’s left is to appoint them to handle the sale.
You can reach your Hasamia agent by phone, by clicking the link within the valuation, or directly from Hasamialab by clicking on “Contact Your Agent.”
No technical skills are required: the website is very easy to use, and your Hasamia agent will always be available to assist you if any issues arise.
Hasamia will create your listing for you. All you need to do is check your email, where you will be contacted to review your listing before it goes live and receive notifications for appointment or viewing requests.
Our goal is to have your property listed on all major real estate websites within 24 hours of receiving the necessary documents for the sale.
You will be contacted within 1 day of purchasing the package to schedule all preparatory activities for the sale, including an in-person valuation and a professional photoshoot if needed.
Please note: Hasamia commits to publishing the property within 24 hours, provided the owner is available to schedule the photoshoot and submit the required documents.
Depending on the package you select, your property will be advertised on some of the most important national and international real estate portals.
Hasamia also offers a PR feature to increase the visibility of certain properties in national and regional media, as well as a Network of Strategic Partners to help facilitate the sale.
You can choose your package completely independently, or request a free consultation with a Hasamia agent. If you opt for a consultation, an agent will professionally guide you through the options and help determine which package best suits your needs.
For example, if your property is located in an area with little appeal to the international market, your typical buyer will likely be someone with local residential needs. In this case, the National Package is probably the most suitable choice.
For properties in cities, towns, or tourist locations that attract both national and international buyers, we recommend the International Package to ensure visibility on the major national and international portals.
For luxury properties or those in highly prestigious locations that require a tailored service, we suggest the Traditional Service, where a dedicated Hasamia agent will be at your disposal to evaluate your property and advise the best strategy for selling it.
Alternatively, if you want to sell your home as a private seller, you can choose the Basic Package at €0 to list your property on our portal with no fees or commissions, and without any exclusivity requirements. Your listing can go live within 48 business hours, with guaranteed visibility for local buyers and dedicated support for scheduling viewings.
If you have purchased the National Package or the International Package, then yes. However, if you have chosen the Traditional Service, there is a minimum exclusivity period of 6 months during which only Hasamia will market your property for sale.
Yes, every potential buyer must provide Hasamia with their full name, residential address, email address, and phone number before booking a viewing.
When a buyer submits a formal offer for your property, we will verify all necessary details to ensure the transaction is completely secure. We also check, in case a mortgage is requested, whether they are eligible for financing.
Hasamia will notify you if and when buyers request information about your property and will provide you with their contact details.
Our standard terms provide for marketing your property for a minimum of 12 months.
If the property is not sold within those 12 months, you will be entitled to an additional 6 months of marketing completely free of charge.
With Hasamia, you always stay in control of your property sale. If you decide not to sell while your listing is active, we will simply remove it from the real estate portals. If you choose Pay Now or Pay in Installments, you will still be required to pay for the package. We do not offer refunds if you decide to suspend the sale of your property.
We operate in many areas across Italy. Please contact us to check if your area is covered by our service.
We offer three payment options so you can choose the one that suits you best:
Pay Now: Payment is made at the time of purchasing the selected package.
Pay in Installments: By selecting Klarna as your payment method, you can pay in 3 interest-free installments with no additional costs.
Pay Upon Sale (Traditional Service): You pay only when your property is sold, whether through Hasamia, privately, or via third parties.
The subscription lasts for 1 year. If the property is sold within this period, payment is due; otherwise, there is no cost.
If you withdraw your property from the market or cancel the contract after listing it, payment for the service will still be required.
How it works
We offer a completely free valuation service. Your Hasamia real estate agent will carry out the evaluation and guide you on the best approach to the market. In-person valuations are based on both our experience and market knowledge, as well as the use of tools that can identify accurate reference and comparison values within the market.
Of course! All you need to do is inform your Hasamia real estate agent, who will update the price for you. This can be done at any time during the marketing of your property.
Once you hire Hasamia for the sale, your dedicated real estate agent will visit your home with a professional photographer to carry out the photo shoot. The agent will check all the property details and work with our marketing team to create a professional listing for you. The listing will only be published once you have reviewed it and are completely satisfied.
When you purchase the National or International package, the homeowner will handle property viewings directly.
In this case, remember that your Hasamia real estate agent will always be available to provide guidance and tips on how to conduct viewings and present your property in the best possible way.
If you purchase the Traditional Service, your Hasamia real estate agent will take care of the viewings for you.
Our packages include everything you need to market your property, including floor plans and a professional photography service.
Your Hasamia real estate agent will communicate with potential buyers and negotiate the best sale price for your property. They will advise you on the offers, while you maintain full control and complete visibility of the entire sales process.
We will provide the buyer with your contact details only after receiving your authorization.
Legal Aspect
You will need to provide all the documents that certify the ownership, compliance, and marketability of your property.
Specifically:
• Energy Performance Certificate (EPC).
• Property title deed.
• Documents proving the compliance of the property and its systems, accompanied by an urban and cadastral conformity report prepared by a licensed technician.
• Personal documents (Identity Card, Tax Code, Marital Status).
Special Offers
Yes! We occasionally launch promotional offers through various marketing channels, both online and offline. Our promo codes are valid only for a short period of time and in limited quantity, so keep an eye out and choose Hasamia to sell your home before the special offer expires.
No, you can use only one promo code per listing. If you sell multiple properties with Hasamia, we will apply the promo code to all of your properties.
You can use it when requesting a property evaluation, or you can enter it in the designated box during the guided process for purchasing and paying for the service.
BUY AND SELL YOUR HOME SIMULTANEOUSLY WITH
HASAMIA
Yes! As a buyer, you are entitled to a reduced commission rate. You will pay a 1.5% + VAT commission instead of 2.5% + VAT.
BUY YOUR HOME WITH HASAMIA
If you decide to purchase a property marketed by Hasamia, you will be required to pay a commission of 2.5% + VAT. The minimum commission is €5,000.
Yes! As a buyer, you will be entitled to a reduced commission rate. The commission you will pay is 1.5% + VAT instead of 2.5% + VAT.
Need assistance?
One of our agents will be ready to help you